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Need help with your vehicle history report or window sticker? Our support team is here to help — fast and reliable assistance.
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Frequently Asked Questions
How quickly will I receive my report?
Reports are delivered instantly after purchase. You’ll receive a download link via email and, if you provided your phone number, a text message link for easy access.
What if I entered the wrong VIN?
Please contact us immediately. If the report has not yet been generated, we may be able to assist. Once a report is generated and delivered for a specific VIN, it is generally non-refundable.
How do I request a refund?
Refund requests must be submitted within 7 days of purchase. Contact us with your order details, and we’ll review your request according to our refund policy.
I didn't receive my report. What should I do?
First, check your spam or junk folder. If you still can’t find it, contact us with your email and order details, and we’ll resend it promptly.
